Policies, Terms and Conditions
Relyef Pottery Tools s.r.o.
Purkyňova 648/125, Medlánky, 612 00 Brno, Czech Republic
ID: 09665978
VAT: CZ09665978
File reference: C 120144/KSBR Krajský soud v Brně
Copyright and Trademark Notice
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of RELYEFPOTTERYTOOLS.COM, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Credit Cards
We accept the following credit cards: Visa and MasterCard. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
Bank transfers
We only accept payments for goods and services in the international bank system OUR.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. RELYEFPOTTERYTOOLS.COM reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether RELYEFPOTTERYTOOLS.COM. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
Privacy
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the RELYEFPOTTERYTOOLS.COM site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
You may unsubscribe from this news list by following the unsubscribe instructions in any email received.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfilment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Shipping Policy
Shipping Time -- orders will ship within two business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by RELYEFPOTTERYTOOLS.COM or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Taxes
Our products are accounted for including value added tax. The tax is paid in the Czech Republic, where the company has headquarters. If you are a VAT payer, please contact us.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
Contact
If you have any questions, please contact info@relyefpotterytools.com